Resident Satisfaction SurveyFamily Satisfaction Survey

Who is Grace?

Our Mission

Hands holding heart-shaped rock

Grace Healthcare Support Services’ MISSION is to support our facility care partners in providing the best possible quality of life to those served, in clean, comfortable and safe environments. We encourage facility teams to provide each resident the opportunity to achieve their greatest potential and also endeavor to provide peace of mind to families.

Our Vision

Grace Healthcare Support Services’ VISION is to see our facility care partners fulfill service from the heart, clinically, financially and culturally.


Personalized care provided with respect, dignity and compassion
Excellent care demonstrated by competency and innovation
Relational care evidenced through loving and honest communication


Efficiency gained by being wise stewards of products and labor
Accuracy achieved through thorough analysis of financial reporting data
Education obtained with assistance of receiving entitled benefits


Commitment established to be impactful contributors in communities served
Recognition celebrated for gratitude shown to caregivers
Environments created to evoke comfortable, home-like settings

Our Core Values

Grace Healthcare Support Services’ CORE VALUES are aligned with the Golden Rule.

We recognize that love is the core of care provided every day.

We believe in doing the right things for the right reasons.

We are committed to persevere with hard work and persistence to ensure our mission and vision are known in each facility we support.

We acknowledge that each team member has different strengths and abilities. We will treat others the way we want to be treated.